Terms and Conditions

Canadian Pet Connection reserves the right to make changes to the policies and content of this site at any time without notice. The user agrees that use of this site is at the user’s own risk, and is subject to all terms, conditions, and policies available on this site. At no time shall Canadian Pet Connection or any related third parties be held liable for any damages resulting from use of this site, or any content related to, owned, or published by Canadian Pet Connection. Copying of any content on this site without permission is strictly forbidden.

Information available on this site is not intended to replace professional veterinary care, and should not be used in place of a professional to diagnose, cure, or treat your pet’s medical ailments.

We do our best to ensure that product images displayed on this site match the products being shipped to our customers. From time to time, product colours or packages may vary from the images provided.

We do our best to ensure that prices on our site are correct and up to date. Occasionally, we may refuse to process an order due to pricing errors. In the event of a pricing error, the user will be notified promptly, and alternate arrangements for the order will be made. Sales tax will be collected on all orders, according to applicable rates in the user’s geographical area.

Coupons and discount codes must be used at the time of purchase, and cannot be applied to an order that has already been paid or fulfilled. Only one coupon may be used per order. Coupons may not be combined with any other promotional offer, unless special accommodations have be pre-approved by Canadian Pet Connection.

Canadian Pet Connection reserves the right to reject any order, regardless of payment status, if it is deemed that the order cannot be appropriately fulfilled for any reason. This includes, but is not limited to falsified contact information or payment information being used to complete the order, or products that have been discontinued or are not currently available. At any time, Canadian Pet Connection reserves the right to terminate a user’s account. CanadianPetConnection.com is available for personal use, and may not be used for any illegal or unauthorized purpose.

For clarification of these terms, please contact us using the contact form available on this site.