close [X]

All credit card transactions are completely secured. We use industry-standard 256-bit SSL encryption.

We are members of the Go-Daddy site privacy program and have conformed to their standards for online privacy.

All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.

close [X]

Canadian Pet Connection has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: CanadianPetConnection.com We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.

We do not sell, rent, or disclose your personal information to any third parties. We do not disclose any of your personal information, except when required by law.

Our site's registration form and Shopping Cart requires users to give us contact information (like their name, email and shipping address). This information is used to process orders. The customer's contact information is used to contact the visitor when necessary such as to clarify an order or send a confirmation of an order. We attempt to contact customers primarily through email. If we are repeatedly unable to contact a customer by email, we will attempt phone contact.

Our site uses an order form for customers to request products. We collect visitor's contact information (like their name and email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary as previously outlined. Financial information that is collected is used to bill the user for products and services. All credit card transactions are completely secured.

Payment may be made by Visa, Mastercard, or Check/Money Order. Cheques/Money Orders should be made payable to Canadian Pet Connection. Cheques/Money Orders must be sent out no later than 2 days after check out. All funds must be cleared PRIOR to shipment.

close [X]

1. Place an item(s) in your shopping cart by clicking on the "Add to shopping cart" button, which is located below the product description on each product page.
2. Choose "Check Out" at the bottom of your shopping cart after you are done shopping. Prior to checking out, you can also click on the Register button (optional) to create a login and password for easy repeat ordering, so you don't have to re-enter information every time you order.
3. Complete the checkout process by providing billing and shipping information.
4. Submit a valid credit card. You can also choose the Check/Money Order payment option but you must write a check payable to Canadian Pet Connection and mail it to the address below prior to shipping.
5. Please note that we ship anywhere in Canada!

Canadian Pet Connection
1500 Upper Middle Road West, Unit 5B
Oakville, Ontario L6M 3G3
Canada